We're Hiring! Marketing, Ecommerce & Operations Lead
Do you love crafting engaging content, optimizing online shopping experiences, and planning exciting in-person experiences? Are you excited about a role that blends marketing, ecommerce, cultural programming, and retail coordination?
If so, One World Bazaar is looking for a Marketing, Ecommerce & Operations Lead to help manage our online presence, execute fall cultural programming, and support ecommerce and retail operations. In this role, you'll play a key part in growing our digital audience, creating an unforgettable Bazaar season, and ensuring a seamless customer experience both online and in-store.
Primary Responsibilities
Marketing, Content Creation & Cultural Programming (50%)- Assist in developing and executing marketing campaigns across social media, email, and digital platforms.
- Create engaging written, photo, and video content that reflects the Bazaar’s brand and story.
- Identify and collaborate with influencers, coordinate giveaways, partnerships, and promotions.
- Monitor analytics and report on engagement, traffic, and conversion trends.
- Assist with bilingual content creation (English & French) where applicable, ensuring cultural accuracy and effective communication.
- Plan and execute fall cultural programming, coordinating with performers, vendors, and community partners to enhance the Bazaar experience.
- Capture the atmosphere of the Bazaar through content creation for social media and marketing.
Ecommerce Management (30%)
- Assist with Shopify operations, including product listings, SEO optimization, and online merchandising.
- Oversee order fulfillment, ensuring accurate packing and a smooth customer experience.
- Provide customer support for online inquiries and order issues.
- Track and organize inventory between the brick-and-mortar store and ecommerce platform to maximize sales opportunities.
- Ensure product descriptions, images, inventory and pricing are accurate.
- Assist with inventory handling, pricing, and display preparation to ensure a seamless in-store experience.
- Support the retail team by restocking, merchandising, and providing exceptional customer service during the busy season.
- Help coordinate special events and vendor/performer collaborations to enhance the Bazaar experience.
- Participate in end-of-season inventory and teardown responsibilities.
Customer Service & Team Support
- Provide outstanding customer service while overseeing a department during our seasonal fall sale.
- Contribute positively to a small, dynamic team committed to delivering a one-of-a-kind cultural experience
- Comfortably use ladders to retrieve products for customers and ensure displays are appealing
Who You Are
✅ Creative & Social Media Savvy – You love storytelling through video, images, and written content.
✅ Event & Cultural Programming Enthusiast – You’re excited about curating and executing engaging cultural experiences and bringing community together.
✅ Tech & Ecommerce Pro – You’re comfortable navigating Shopify, analytics, and digital marketing tools.
✅ Organized & Detail-Oriented – You excel at multitasking while maintaining precision, delivering high-quality results, and managing timelines effectively.
✅ Customer-Focused – You enjoy engaging with shoppers, whether online or in-store.
✅ Adaptable & Hands-On – You thrive in a fast-paced, seasonal retail environment.
✅ Bilingual (an Asset) – Strong written and verbal communication in both English & French is a major plus!
Tech You'll Use
💬 Communication & Workflow – Slack, Google Workspace
Schedule & Compensation
Compensation – Competitive pay and performance-based bonuses.
Dynamic & Engaging Work Environment – Be part of an incredibly unique, fast-paced seasonal business - a true signature fall event in Ottawa.
Additional Info: There is no public transit to our location, you are required to have your own transportation.
